Latest News - UDA Technologies

UDA to Observe Thanksgiving Holiday with Adjusted Support Schedule

UDA Technologies will be closed Thursday, November 24, and Friday, November 25 in observance of the Thanksgiving holiday. The UDA Custom Service & Support Team will be available by live chat, phone, and email during all other regularly scheduled days + hours:

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Topics: UDA Training & Support

ConstructionOnline™ Users Embrace Accessible Live Chat Support

UDA Technologies reports live online chat support as the primary method of support preferred by ConstructionOnline™ users around the globe, with recent metrics showing a substantial increase in demand for chat support and a substantial decrease in demand for phone support. Corporate metrics show that 6x as many customer inquiries came in via live online chat in 2021 than in 2020, with phone support inquiries decreasing by 57% from one year to the next. 

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Topics: UDA Training & Support

ConstructionOnline™ Customer Satisfaction Ratings at an All-Time High

Results from the most recent Customer Satisfaction Survey demonstrate continued satisfaction and growing loyalty within UDA’s ConstructionOnline™ client base. As a centralized hub for construction project management, ConstructionOnline™ is designed to help industry professionals around the world build better, smarter, and faster - and customer reports prove success. 

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Topics: UDA Training & Support

Upgraded Support Resources Demonstrate Commitment to Client Success

UDA Technologies has upgraded the ConstructionOnline Knowledgebase to expand upon direct access and included resources. Currently the ConstructionOnline Knowledgebase provides nearly 600 step-by-step articles & help guides to support the success of UDA clients, with new articles and updates added regularly. 

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Topics: UDA Training & Support

Get a Smart Start to Success with ConstructionOnline Today

UDA Technologies announced the introduction of ConstructionOnline’s Smart Start Success Program, which provides every new company that subscribes to ConstructionOnline with a dedicated Smart Start Success Coach to support a successful implementation of the #1 rated construction project management software for construction pros worldwide.

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Topics: UDA ConstructionOnline UDA Training & Support